Refund and Return Policy for Skin Care and Hair Care Products
We regret to inform you that we do not offer refunds on purchased cosmetic products unless there is a product mismatch.
We do not provide replacements unless there is a mismatch with the actual product.
In case of courier damage or a product defect, a compulsory opening video is required for verification. If a mismatch is confirmed, we will promptly replace the product.
All products are guaranteed to be within their expiry date. If you receive an expired product, please share an opening video and notify us immediately for a replacement.
Important Instructions:
For refunds or replacements, contact us within 24 hours of receiving the product via:
📧 Email: chennaibeauty1@gmail.com
📱 WhatsApp: 7305569696
For rechecking, you’ll need to courier the product back to us.
Courier costs will be covered by the company.
Please Note:
Refunds or replacements will NOT be provided for reasons such as:
Personal preference (e.g., “I don’t like it”)
Change of mind
Lack of trust or opinion change
Kindly review your order carefully before placing it.